I’m Carlo, a Senior UX Designer and Researcher from Sydney, Australia. I’m currently designing experiences at Best Buy Canada, in beautiful Vancouver, BC.
I enjoy designing experiences that serve a purpose and that gets customers what they need. I love that I get to work with such broad and specialised talent, like developers, product managers, marketing, and even legal teams, to solve customer and business problems.
Problems I’ve solved.
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Redesigning how employees find information in a new intranet.
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Enabling customers to see recurring expenses.
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Controlling age-restricted products at checkout.
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Creating a loyalty experience, online.
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Bringing user-centred design to small businesses.
Nice things people say.
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Carlo is a real pleasure to work with. He's cheerful, humble and has great communication skills. He recently stepped up to support an initiative outside his product family and has meshed with the team seamlessly. He always champions the best customer experience and makes his colleagues laugh along the way.
Katy Cobb, UX Writer, Best Buy Canada
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Carlo knows how to have fun while being the best! He is highly organized and his documentation is magical. He is super positive when faced with any challenge. He is an absolute pleasure to work with. Carlo is envious of my AOM plaque. If he gets his own, he will cherish it forever.
Julian Hakim, UI Designer, Best Buy Canada
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Thank you for all of your efforts to share our current state of Membership for customers and Blue Shirts with our Executive Leaders. Your hard work goes a long way in helping us ensure that we are in alignment and focused on building the right solutions.
Cliff Stefanuk, Product Manager, Best Buy Canada
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More nice things people have said.
Say hello.
Come say hi! I’m always interested in new work opportunities, customer-centred problems, and travelling with 1.5 bags 🎒.