Annotating for Accessibility

Best Buy Canada | 2024

Customers who visit bestbuy.ca aren’t able to use any accessibility tools and aids to complete tasks as a shopper.

As the UX Designer, I audited experiences within the customer account to convey to developers where and how to meet WCAG 2.1 requirements.

Annotations for focus and reading order.
Annotations for ARIA Landmarks.

The value of making the website accessible to customers:

  • Makes it easy for everyone to make a purchase, seek help and manage their purchase.

  • Fosters inclusive and accessible future design.

The business value to making the website accessible:

  • Enable the site and services to be user-friendly and convenient for everyone.

  • Avoid regulatory fines.

Design to meet the consistent help requirement.
Annotations for Headings.