The Pulse (Intranet)

Best Buy Canada | 2022

Employees need a way to find the information they need, so that they can complete tasks important to them, like reading up on the latest company news, complete training courses, and look for their most recent payslip. As the intranet was being migrated to a new platform with a new vision, this was an opportunity to redesign the information architecture of the site.

As the UX Designer, I worked with designers and developers to map out the end-to-end journey, and collaborate with stakeholders to bring their vision to life.

A task-focused IA benefited employees and the business by:

  • Making it easier to find information based on the task they were trying to complete, rather than the group that provides the service or owns the data.

  • Remaining relevant through organisational restructures.